Sales — new merchants
If you're routing €1M+/month and want a tailored quote, a routing audit, or to talk through your geography mix, this is the line.
Response · 1 business hour
CONTACT · sales · support · security · offices
We split the inbound clearly so the right team gets to you fastest. Sales for new merchants, support for customers, security for researchers and incident reports.
If you're routing €1M+/month and want a tailored quote, a routing audit, or to talk through your geography mix, this is the line.
24/7 for Scale and Enterprise customers. Use the in-console "Help" button to attach the routing context automatically — first responder will see everything they need.
Vulnerability reports, bug bounty submissions, incident notifications. PGP-encrypted if you wish — fingerprint on /security.html.
No "request a demo" trap. Fill in what you can; everything is optional except your work email. We confirm the next-step path within one business hour.
Prefer a meeting? Pick a slot directly from our calendar at calendly.com/whaliepay/audit · 30 min · sales engineer + a routing engineer.
If you'd rather skip the form and talk directly, pick a slot. The call is with a sales engineer and a routing engineer — we cover your stack, your problems, your audit options.
Postal addresses for the master service agreement, NDA, DPA, vendor onboarding pack and the auditor's site visit.
Whaliepay SAS
12 rue Lanterne
69001 Lyon, FR
RCS Lyon 893 421 882
VAT FR42 893 421 882
Whaliepay GmbH
Friedrichstraße 78
10117 Berlin, DE
HRB 234 567 B
VAT DE327 818 922
Whaliepay Ltd
12 Soho Square
London W1D 3QH, UK
Companies House 13458214
VAT GB452 991 088
Whaliepay LLC
228 Park Ave South
New York, NY 10003
Wyoming LLC #2021-1098
EIN 87-2918342